who we are...
AnsweringService-Allentown.com is a service of AnswerNet. AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. AnswerNet has 28 contact centers within the continental United States and Canada, providing a vast range of contact management solutions to thousands of clients who process tens of millions of contacts every year. AnswerNt provides answering services and call center services throughout Allentown, Pennsylvania, the Philadelphia Metro area, the U.S. and Canada.
Our call center in Allentown is a premier provider of Telephone Answering Service, Customer Care, Appointment Setting and Order Entry services to healthcare and other industries.
We provide state-of-the-art technology and agents with the skills to fit your specific needs.
Our agents are trained to be an extension of your team. AnswerNet agents are trained on the specifics of your company, services and products before ever taking calls or sales orders for you.
AnsweringServices-Allentown...
resources...
Employment (Corporate Website)
what we do...
Looking for Pennsylvania Answering Services? Consider our Allentown, PA Answering Service.
The Allentown call center primarily specializes in Medical Answering Services for virtually any field in the healthcare
market.
Our Allentown answering service agents are also experienced in handling low-volume Inbound and Outbound Customer Care and Test Programs.
The Allentown call center excels at providing Telephone Answering Service, Customer Care, Appointment Setting and Order Entry services to Healthcare, Mental Health Services, HVAC/Plumbing, Fuel/Propane and many other industries.
answering services...
Our Allentown answering service and call center service specialties include:
Telephone Answering Service (TAS) |
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why choose us...
Through its unique structure of 28 tightly integrated call centers across North America, AnswerNet gives clients the personal attention and customer service of a small, local call center while also providing the capability, technology, and campaign management of a large, international call center.
We customize every call center program to meet our clients’ needs. No program is too large or too small.
Our extremely flexible network of integrated call centers gives us the unique ability to precisely match agents to volume.
Our varying locations enable us to continually provide service, even during natural or man-made disasters.
AnswerNet agents go through a rigorous training process before answering calls and are continuously monitored using a 33-point quality assurance checklist.
Our Experience
Our call center in Allentown has a long history and exceptional experience in providing answering services and call center solutions for a wide range of industries including:
Healthcare |
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